IT Support
Professional IT Support Services
Keep your business running smoothly with our comprehensive IT support solutions. Our certified technicians provide round-the-clock assistance to resolve issues quickly and prevent downtime.
From help desk support to network management, we handle all your technology needs so you can focus on what you do best—growing your business.
Support Services
- 24/7 Help Desk Support
- Remote & On-site Support
- Network Setup & Management
- Server Administration
- Hardware & Software Troubleshooting
- Data Backup & Recovery
- Cloud Services Management
- IT Consulting & Strategy
Benefits of Outsourced IT
- Reduce IT Costs by 25-45%
- Access to Expert Technicians
- Predictable Monthly Costs
- Focus on Core Business
IT Support Plans
Flexible support options for your business
Pay-Per-Incident
Occasional support needs
- Remote Support
- Business Hours (9-6)
- Email & Phone Support
- Single Issue Resolution
- 4-Hour Response Time
- On-site Support
- 24/7 Availability
- Proactive Monitoring
Managed IT
Most popular for SMBs
- Unlimited Remote Support
- 24/7 Help Desk
- Network Monitoring
- Patch Management
- Antivirus Management
- Monthly Reports
- 1-Hour Response Time
- On-site Visits (Quarterly)
Enterprise
Full IT department
- Unlimited Users
- Dedicated IT Manager
- 24/7/365 Support
- Server Management
- Cloud Infrastructure
- Security Management
- Weekly On-site Visits
- Strategic IT Planning
Frequently Asked Questions
What's your average response time?
For managed IT clients, our average response time is under 15 minutes. Enterprise clients receive immediate response with dedicated support channels.
Do you provide on-site support?
Yes! Managed IT includes quarterly on-site visits, and Enterprise plans include weekly visits. Additional on-site support is available at $150/hour.
Can you support remote workers?
Absolutely! We support remote workers anywhere in the world with our secure remote access tools and VPN solutions.